The spirit of service with a heart of hospitality and selflessness.

– What is the secret that makes Japanese people always satisfy their guest?

– Is hospitality in business synonymous with service?

– What is the feeling of being immersed in the Omotenashi atmosphere of a tea ceremony?

All are included in the Omotenashi course of Rensei Vietnam

1/ Course Overview 

Course duration: 60 minutes

Languages: Japanese and Vietnamese

Coaches: Yuji Konno, Le Van Hung, Okuyama Yusuke

Training methods: On request

Certificates: Rensei certifies

2 / Objectives

To properly interpret the word Omotenashi.

To distinguish between service and Omotenashi.

To discuss situations about Omotenashi.

To practice arranging a meeting according to Omotenashi

3/ Who may attend the course?

Manufacturing businesses, hospitality and logistics companies, organizations or  individuals who:

– Focus on customer care and corporate culture.

– Love Japanese culture and the spirit of hospitality.

– Work in Japanese culture work environment

– Need skill-based certificates at work.